Flow designer screen went blank when activating flow in new Washington instance

Karter83 · ‎05-31-2024

After upgrading my PDI instance (https://dev208543.service-now.com/), my flow designer will go blank when I try to activate a flow. This causes huge issue as I am unable to activate the flows that I have created previously in Vancouver instance. Please assist me urgently. Thank you.

Dr Atul G- LNG · ‎05-31-2024

Hi @Karter83

Try to clear the cache once. Also try to repair the workflow/ flow plugin that can solve the issue.

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Karter83 · ‎05-31-2024

Hi AG,

There are tons of plug-ins under flow designer as shown below. I tried to repair the Flow Designer - Installer, but I am still facing the same problem. Which plug-in should I repair to resolve the flow designer stuck in blank screen issue?

Karter83 · ‎05-31-2024

Hi AG,

May I know which plug-in should I choose from the list to repair? I tried to repair Flow designer - installer but I am still facing the same issue of the flow designer stuck in blank screen when trying to activate a flow.

Karter83 · ‎05-31-2024

Hi ,

May I know which plug-in should I choose from the list to repair? I tried to repair Flow designer - installer but I am still facing the same issue of the flow designer stuck in blank screen when trying to activate a flow.