Hi All which monitoring tool can be integrated with snow for monitoring server memory, disk space etc...ideally which one is good for snow thank you so much for your continued support
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‎04-26-2016 12:13 PM
Hi All which monitoring tool can be integrated with snow for monitoring server memory, disk space etc...ideally which one is good for snow thank you so much for your continued support
Regards,
Shantilal
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‎04-26-2016 12:21 PM
Not my area of expertise, but I suspect it depends a ton on what you want to do in ServiceNow. For that reason I'd go for whatever tool did the best monitoring where you want it AND has easy/standardized methods for integrating with other systems, such as REST and SOAP.
However, are there any modern monitoring tools that *don't*?
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‎04-26-2016 12:22 PM
There are many different tools you can use. One that I would recommend is Discovery.
It is a SNOW tool, and it 'discovers' all CI's on your Network. It'll catalog items like server memory, and current disk space, as long as you customize it to track this information and load it to a form or CI class somewhere. Use the wiki to look more into it.
There are others, but my only experience is with Discovery. Others may have other suggestions.
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‎04-26-2016 12:24 PM
One more piece of input is that Discovery isn't a live update application.
It needs scheduled jobs to run. You can get it run every 5 mins or less, but that may cause slow down of your SNOW instance. Best bet is to decided whether you need something live response or if Discovery is good enough for updates every hour/day or so.
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‎04-26-2016 12:34 PM
Hi A,
There isn't a specific answer to this question, as other members have mentioned the tool to use will depend on your monitoring requirements. Monitoring systems have a way to push information upstream, say to your ServiceNow instance, via SOAP/REST api as Robert has mentioned. I would solidify the requirements around your monitoring initiative to limit the scope of services. As Vibee has mentioned Discovery works well here, but my personal preference would be Xymon or Nagios.
R,
Brad
