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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Developer blog Heading to World Forum Sydney? So Are We. G'day, Community! If you're an Australia-based practitioner, or just love a good ex... Read More Developer blog Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Developer Advocate Blog Calling ServiceNow AI Skills via REST API: A Complete Walkthrough Everything AI in Servi... Read More Developer blog Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Developer blog How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Developer Advocate Blog More Calls. 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Read More Developer Advocate Blog Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum Smart Assessment Engine Hello, I have a requirement of where I want to show Smart Assessment Instances related to Engagements/IN... Read More Developer forum Max number of widgets per tab Is there a documented limit on the number of widgets (data visualizations) that can... Read More Developer forum Sending XML format using POST method to send data from ServiceNow Through Flow Action Hello,I am setting up ... Read More Developer forum Service Mapping Hii, While performing Service Mapping I am getting error:>> Failed to recognize application. See the Dis... Read More Developer forum Unable to Remove Users from Group While Implementing Scheduled Cleanup Process RequirementEvery month... 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Activity in Developer

Log a Service Request via Virtual Agent with guided questions

The objective is to enhance the Virtual Agent so it can log Incidents and Service Requests on behalf of users through a guided conversation. Instead of asking users to navigate the service catalog, the Virtual Agent should ask a series of relevant qu...

  • Question

Resolved! Workspace Attachment Viewer only works for Admins???

So its been a while since I did anything with workspace and now we are adding onto an old app and I'm going back to it.  There are going to be lots of attachments so we setup the attachment viewer so people could look at them without the whole save l...

  • Question
  • Scoped App Development

Smart Assessment Engine

Hello, I have a requirement of where I want to show Smart Assessment Instances related to Engagements/INA's in Vendor managerment workspace.Is there any OOTB functionality that can be used in Vendor management workspace?If no, please help how can I a...

  • Question

Resolved! Creating multiple SC Tasks (one per Excel file row) under a single RITM

 Hi everyone,We currently have a catalog item that raises a request and creates a single SC Task for one user. We’re looking to enhance this same catalog item by adding an option that allows the creation of multiple SC Tasks under a single RITM.The i...

  • Question

Max number of widgets per tab

Is there a documented limit on the number of widgets (data visualizations) that can be added to a single Platform Analytics dashboard tab (Australia/Zurich releases)? If there is no hard limit, are there any ServiceNow performance recommendations or ...

  • Question

Service Mapping

Hii, While performing Service Mapping I am getting error:>> Failed to recognize application. See the Discovery Pattern Log for more details.Can somebody help here please?? Thanks

  • Question

Catalog Item Not Searchable in Service Portal for Impersonated Users

Hi Everyone, I am currently facing an issue where a particular Catalog Item is not searchable in the Service Portal when I impersonate another user. While searching for the Catalog Item, the portal displays the message "No Results". However, I am abl...

  • Question

universal request issue

Hi I have implemented the universal request.it's working excepted.When a ur is created and agent creates a request for catalog item which has ur certified true .that ritm is attaching as primary ticket .it looks good.but when user directly submits th...

  • Question

Resolved! Scripted List on Service Portal

Good afternoon, I have on my Service Portal two menu items that are a scripted list.One for My Open Tickets and one for My Ticket History.Here is a snippet from one of them (we also show REQs and a custom table)var z = new GlideRecord('incident');z.a...

  • Question
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