I am trying to active HRSD in my PDI but getting ERROR when I search for Plug In

[Scott Miller2]

Following below in my PDI - I get an error searching for All Applications - Step 1

Activate HR Service Management Legacy

Rome

You can activate Human Resources Application: Core [com.snc.hrc.core] for the non-scoped version of HR if you have the admin role. This plugin includes demo data and activates related plugins if they are not already active.

Before you begin

Role required: admin

About this task

Human Resources Application: Core provides basic HR features.

Procedure

1. Navigate to System Applications > All Available Applications > All.
2. Find the plugin using the filter criteria and search bar.

   You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel through the Now Support Service Catalog.

3. Click Install, and then in the Activate Plugin dialog box, click Activate.

[Allen Andreas · Accepted solution]

Hi,

I'd just simply search for "plugins" and then click this entry:

From here, it takes a few moments (about a minute or two) for the list of all the applications/plugins to populate, but then you can search for Human Resources and activate as you need:

Alternatively, you can login to the ServiceNow Developer portal, click your profile in upper-right and then click "Activate Plugin" and look for HRSD that way as well. I prefer to do it directly in the instance, if available.

If you continue to have issues with your PDI, please use the "Give feedback" button a the bottom of the page on the ServiceNow Developer site.

Please mark reply as Helpful/Correct, if applicable. Thanks!