Instance showing a blank page.

pavankanamarlap
Kilo Contributor

My developer instance :https://dev12443.service-now.com is not responding, just loading a blank page.

7 REPLIES 7

kommireddivamsi
Giga Contributor

Hi Pavan,



Append login.do at the ending and see if you are able to login.



Link - ServiceNow



Regards,


Vamsi Kommireddi



Please like,helpful if it solved your problem.


Harsh Vardhan
Giga Patron

Hi Pavan,



Please refer the below link.


Re: The instance shows blank screen



Let me know if it does not help you.




Regards,


Harshvardhan



Hit Like/Helpful/Correct if applicable.


Bharath Prathip
ServiceNow Employee
ServiceNow Employee

Hi Pavan,


Your instance home page loads up fine for me. Can you try again? If you still see the same issue, can you try clearing out cookies in your browser or try opening up the instance in a incognito/private session and see if that helps?


Hi Bharath,



Thanks for checking,



I tried Im able to login but still all the pages are freezed.



I hope this is because of Some UI scripts named : J_Query& Boot_strap.



if you can find on my Instance, Can you please In Active them.



Thanks,