Instance showing a blank page.

pavankanamarlap
Kilo Contributor

My developer instance :https://dev12443.service-now.com is not responding, just loading a blank page.

7 REPLIES 7

Hi Pavan,


I have marked these 2 UI scripts inactive. Also, I noticed that both these scripts were global. It's not a very good idea to make UI scripts global unless it's absolutely required. Please be cautious when doing this in the future. Your instance should be accessible now.


Thanks you very much for your help Bharath.



Now I`m able to access my Instance.



Thanks,


Pavankumar


Midhun1
Giga Guru

Hi Pavan,



Suggestion:


If you have downloaded the update sets, if you still facing the issue wipe up the instance.