Instance Status in Hibernating

[RajuV]

Hi Team

It looks like my instance is in Hibernating mode, can anyone help me on this ?@dev66518

[Dr Atul G- LNG · Accepted solution]

Hi @RajuV 

I have been using PDI since this morning with no issues, but yes, I saw a few posts on the community about PDI offline. 

1. There is no support available for PDI.

2. If you can wait, more, let's wait 

3. You may release this instance and take a new one but in this case, you will lose your previous data. 

From going forward, try to take regular backup of PDI, to avoid any loss of update set in future. 

[Dr Atul G- LNG · Accepted solution]

Hi @RajuV 

I have been using PDI since this morning with no issues, but yes, I saw a few posts on the community about PDI offline. 

1. There is no support available for PDI.

2. If you can wait, more, let's wait 

3. You may release this instance and take a new one but in this case, you will lose your previous data. 

From going forward, try to take regular backup of PDI, to avoid any loss of update set in future. 

[RajuV]

Thank you @Dr Atul G- LNG  for sharing some info.

[AndersBGS · Accepted solution]

Hi @RajuV 

As you might know, there is no support available from ServiceNow in relation to PDIs, hence there is no option to recover a lost PDI.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

best regards

Anders

[RajuV]

Thanks @AndersBGS