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My instance is still online and being used but not attached to my account?!

lewismac
Giga Guru

‎10-07-2023 07:55 AM

I've used Dev instances for years and today I was amazed to see that my account on developer.servicenow,com has no instance, I can request a new one?
I am still using my instance daily, MID servers, daily discovery runs, ACC all still running and development being done most days ... so no idea how this is possible!

Can I re-claim the instance? somehow? Obviously I have the option to export all the development and deploy it on a new instance but that's a big effort.

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lewismac
Giga Guru

‎10-07-2023 07:57 AM

UPDATE: Must have been a bug on ServiceNow's side because I now have my PDI back and attached to my account.

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to lewismac

‎10-07-2023 08:07 AM

Hi @lewismac 

 

The same happened to me yesterday. I checked again, My PDI is active but not attached to my account.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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lewismac
Giga Guru
In response to Dr Atul G- LNG

‎10-07-2023 08:18 AM

why would I mark your answer helpful or 'accept' it, you offered nothing of value?

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to lewismac

‎10-07-2023 08:22 AM

This is part of my signature @lewismac 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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