PDI offline for a long time

Mayank Das
Tera Contributor

2 weeks ago

Hello

 

Can anyone help me to understand why my PDI is offline for more than 2 days now!?
I have multiple POCs and Spike stories pending which I am unable to complete due to this issue!

PDI URL: https://dev398051.service-now.com/

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3 REPLIES 3

Dr Atul - LNG
Tera Patron

2 weeks ago

Hi @Mayank Das 

 

Some PDIs may be temporarily unavailable due to scheduled maintenance.

 

If your PDI is currently offline, you can:

Wait for maintenance to complete and your instance to become available again. Release your current instance and request a new one. Please note that releasing your instance will permanently delete all data and work stored on it.

As a reminder, PDIs are unsupported development resources and do not have an availability, support, or uptime SLA. We strongly recommend regularly backing up any work you don’t want to lose.

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AndersBGS
Tera Patron

2 weeks ago

Hi @Mayank Das 

 

No, remember that PDIs is a free service delivered for learning and exploring. As PDIs is unmanaged you're left with 2 possibilities:

  1. Wait till it comes online again
  2. Release the instance and request a fresh installation

 

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Varun_
Tera Contributor

a week ago

Same thing happened in my case yesterday and today as well. 

Yesterday the instance came back online after sometime. But today it is taking so much time. 
I also suggest to wait instead of loosing your work !

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