PDI Removed from developer portal but still online but passwords don't work.

[mjs274]

I had a developer site that I no longer attached to my user profile. When I logged into the site, I only had the request instance option with no history of ever having an instance. I assume for some reason the instance was reclaimed. Which I understand can happen at any time and its is our responsibility to maintain backups of the configurations we perform. Which I did not lose anything that is not backed. 

However, my old instance is still accessible, but I am not able to login as the passwords have been reset. I had multiple accounts to access the instance however none of them now work. I have a mid server running that seems to still be accessing the instance but I am not able to manually log in with that user/password.

The annoying thing is I am still getting email from the instance.

• Is this because of the mid server running and the instance was not completely shut down when removed from my account?
• Once the instance was removed my account, would it have been terminated/reclaimed and fully re-set and shut down?
• Is there any hope of getting access to the instance?
• If I stop the mid server will the instance then successfully complete the wipe and rest, thus removing my email configuration?

[Dr Atul G- LNG]

Hi @mjs274 

My experience on

• Once the instance was removed my account, would it have been terminated/reclaimed and fully re-set and shut down?
• Atul: Its is considered as terminated and it will be fully reset and all OOTB will be available. 
• Is there any hope of getting access to the instance?
• Atul: No. Once it gone its gone. Don't wait for this to be get back.