send file via sftp not working

kjmauriello
Mega Expert

I'm using file builder FTP trying to send a file via SFTP to a remote location.

I have no problem retrieving files from the same server, so I know the credentials are ok.

However, when I try to send a file I see the output processed on the ECC Queue, but the input never processes.

Not sure if this is an instance issue or file builder FTP issue.

I have requested assistance from file builder but no response.

Any assistance would be greatly appreciated.

11 REPLIES 11

Can you check the logfiles on the target server to see what activity they are reporting?


Unfortunately I do not have that access to the target server.






KEVIN MAURIELLO


Sr. Technical Consultant



INSOURCE | 565 E. Swedesford Road, Suite 220 | Wayne, PA 19087


P. 1 610 592 0800 | C. 1 484 695 3645 | F. 1 610 592 0817


kevin.mauriello@insourcenow.com<mailto:michael.hallman@insourcenow.com> | www.insourcenow.com<http://www.insourcenow.com/> | Connect on LinkedIn<https://www.linkedin.com/in/kjmdeveloper>



INSOURCE: Facebook<https://www.facebook.com/insourceinc/> | Twitter | LinkedIn<https://www.linkedin.com/company/insourceinc/>



ServiceNow Silver Services Partner