Unable to wakeup my instance

Sowjanya Chund2
Tera Contributor

Hi, I am unable to wake up my instance since yesterday 

please help me to fix the issue

thank you

 

1 REPLY 1

AndersBGS
Tera Patron
Tera Patron

Hi @Sowjanya Chund2 

 

As you might know, there is no support available from ServiceNow in relation to PDIs, hence you're limited to two options:

  1. Wait, it should automatically come online again after some time
  2. If you get tired of waiting, release you instance and request a fresh installation. Notice, all development work that hasn't been backed up will be lost for good.

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/