Workflow is not loading.

sonu_patidar
Kilo Explorer

I am not sure why my instance is not loading a workflow on the drawing canvas.

When I open the workflow editor and just choose any workflow from side pane, it is showing as "Loading" but nothing is happening.Untitled.png

Nothing is happening after that.

13 REPLIES 13

Ashutosh Munot1
Kilo Patron
Kilo Patron

May be due to slow network speed


Sorry to say, but it is not the case.


Then may be instance problem


arron_ubhi
ServiceNow Employee
ServiceNow Employee

Hi Sonu,



I would recommend enabling browser debugging tools to find out what exactly is being called from the client side.



Have you attempted to clear the cache on your instance via System Diagnostics > Cache Flush?



I would also check the log files via System Log > All to see if you are seeing any error or warning messages related to the workflow.



Best Regards,



Arron