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AI Capabilities

ellaosunasenn
Kilo Contributor

‎11-07-2023 10:37 AM

What Generative AI capabilities or general AI possibilities are OOB for Employee Service Center portals?

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎11-07-2023 12:22 PM

Hi @ellaosunasenn 

 

https://www.servicenow.com/blogs/2023/generative-ai-self-service-experiences.html

 

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Shamus Mulhall
ServiceNow Employee
ServiceNow Employee

‎11-08-2023 07:17 AM

Hi @ellaosunasenn heres a reference to the capabilities available in ESC 

https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/ai-search/refer...

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