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Resolved! Recommended actions for Task Intelligence solutions

Hi, When setting up Task Intelligence, as the final step I am asked to setup recommended actions. Does anyone know whether the Incident context and recommended actions should appear OOB pre-configured? I can't see any at when using the OOB setup. Is ...

Chaz_ by Tera Guru
  • 1673 Views
  • 7 replies
  • 3 helpfuls

When Enabling AI Search CSS is getting changed

I have enabled the AI Search in my Instance, after enabling it, the CSS or the look of the portal is getting changed.  See below screenshots 1. After enabling AI Search the portal looks like this  2. Before AI Search Any help on this, how can I fix t...

Ujjwal019_0-1738921548836.png Ujjwal019_1-1738921584015.png
Ujjwal019 by Tera Guru
  • 358 Views
  • 2 replies
  • 0 helpfuls

Content Writing Best Practices for AI Search

Has anyone written any best practices for their content writing teams to help optimize AI Search? I have found these two great articles from ServiceNow but I was wondering if anyone has learned anything since their implementation and written bespoke ...

Lori Penor by Mega Expert
  • 3309 Views
  • 5 replies
  • 1 helpfuls

Resolved! Predictive Intelligence Roles

Hello, I configured Predictive Intelligence and trained Clustering model.I would like to know what is the minimum role I can set to one of users in order to analyse the cluster I obtained by ML? Best regards, Nenad