AI Search External Content Ingestion does not save URL to the external content schema

Hardik12
Tera Contributor

I am pulling the external data for AI search on the portal via the rest api and indexing them via AI Search Spoke ingestion as detailed here : "https://docs.servicenow.com/bundle/vancouver-integrate-applications/page/administer/integrationhub-s...

 

My payload is similar to the example provided in the documentation:

 

{
  "title": "Report 2021-02-26",
  "url": "http://example.com/reports/2021/02/26/"
}

 

 

The ingestion is all successful without any errors.  The flow shows that both "title" & "url" are pulled and ingested successfully into external content schema for indexing. But I am only seeing the "title" in search results on the portal via AI search widget and not the "url".  I am tried custom EVAM as well to display both these fields on the card, but the URL is always blank.  Any suggestion how to successfully show/get URL into the external content schema?

 

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