I have a colleague who has used this table as part of his business catalogue and this needs to be searchable on the portal. I know CMDB.ci.business_app is an excluded table but is there any way I can get around this?
We have a requirement when someone input the value in the description field of the submission form of a custom table which is extended from Case table to have "Predictive Intelligence" added to it, so that as a user is typing in their Description, th...
One of our customer wants to make sure they are aware where their data is being moved around (if at all) and is secure. Since they are on PRO and we were chatting about enabling AI/ML, and they asked where the AI/ML work is done for Agent Assist and ...
What are the top three things that most customer's need to change process wise or technically to be able to leverage and take advantage of AI Ops in their current ServiceNow instance?
What are the top three things that most customer's need to change process wise or technically to be able to leverage and take advantage of AI Ops in their current ServiceNow instance and why is that?
Hi,I was trying to leverage the 'Similar Articles (ML)' to search the duplicate articles.For my surprise this was not showing any results. However when I was using the 'Search article' option, I could see the results. How can we fix this?Please refer...
We are in the process of implementing the " Similar Resolved Incidents" model under Predictive Intelligence, currently in our test environment, and preparing for production deployment. As part of governance requirements, we need to ensure we can prov...
We are implementing AI Search for our portal and using Typeahead Search widget in the homepage and portal page headers, but we also need to customize the UI of the search box and in the typeahead widget i see <sn-search-combobox> tag been used to ren...
Hello Community,My name is Kimaya Kapoor, and I am exploring ways to leverage Machine Learning and AI capabilities within ServiceNow to improve our service management processes. I would appreciate any insights or best practices on:How to effectively ...
Can someone tell me the distinction between 'ML Solution Definitions [ml_solution_definition]' and 'Solution Definitions [ml_capability_definition_base] ? There are records in these tables that have the same name, and it's not clear to me which is us...
Hi, When i search for catalog item in search bar, i try to open the catalog item from search results, it does not open the portal view ,insted some form view.in the url'https://dev166936.service-now.com/esc?id=form&table=sc_cat_item&sys_id=xxxxxxxxxx...
'Taxonomy - Q&A Genius Result' EVAM view configuration already exists in the EVAM view config bundle 'Taxonomy Portal Search Bundle' which was connected to EVAM definition 'ESC Portal Search'.But in Employee center portal when we search with any know...
Hi,We've enabled AI search on our instance, and the typo handling works great when the user's language is English. However our portal is available in Norwegian and Brazilian Portugese also. When user changes to one of those languages, typo handling d...
I am utilizing the Document Intelligence feature with the goal of extracting PDF invoices into a catalog item.I have created the Use Case, but I am unsure which table should store the extracted values for my specific catalog item, 'Submit Invoice.'Ou...
