HiI am working on a document intelligence solution used to for Account Payable Operations. The document intelligence has been set up and works. But I have the requirement of adding a new field and can't seem to figure out how it works. So far I have ...
Hi all.I have installed all the required plugins for the predictive intelligence and roles Aswell but still i was unable to find the predictive intelligence in my application navigator.can anyone suggest me the reason for this issue
Hi All,Need your help for below issue.We are working on bringing external content from SharePoint using "SharePoint Online Search Connector".We are able to get content of site, drive, permissions and indexing also completed.In index file flow its sh...
Hi Team, Request your help in adding a new component side panel just like Record Information to display the Location field (present on the form) data in CSM Workspace. Thanks in Advance.
Hi, Is there any power point slides provided by ServiceNow which is useful for workshop?I have searched Now Create but I could find only PDF implementation guide.I would like to find the document to show the overview and fanctionality of AI search so...
Hi,I was trying to leverage the 'Similar Articles (ML)' to search the duplicate articles.For my surprise this was not showing any results. However when I was using the 'Search article' option, I could see the results. How can we fix this?Please refer...
We have Now Assist Multi-Content Q&A Genius Results enabled for our search in Employee Center. Some users have noticed that when they perform a search, the results take a few seconds to load. During this time, the response appears in chunks (section ...
Currently when using the Search function, you will type in a word and it will search, if you attempt to type in a new word and press enter it will not update the search with the new word.I found out that the search function works fine for this -https...
Predictive Intelligence => I am working on vendor instance in Zurich release:1. I have created simple classification solution definition, base on value in short description, description fields it should predict value in custom field, two classes => S...
Hello! We have configured Multi-Content Q&A Genius Results for the portal search function...it's going well. However we also wanted to add a widget to a few of our general inquiry catalog items, for those who go there before searching. There is an "A...
Hello, Community!I'm trying to set up a Slack integration and I'm confused by the different options.In the Slack app store, I can see already three options: "ServiceNow for Slack", "Now Actions" and the “Now Virtual Agent” App. In ServiceNow, I also...
Hello,Does anyone have any feedback on the difficulty / benefits to use regression definition solutions for predictive AI to calculate resolution time estimates?Furthermore, it seems that it is no longer possible to create regression definition solut...
I'm trying to find out more about AI Search. For now (March 2025) it looks like Semantic Search (vector) is only available in limited cases:For the rest, it seems there is only keyword search, which is far inferior to semantic search (embedding/vecto...
Hi, can we restrict the search widget which has AI Search and Zing search is enable, i need filter to show suggestions of catalog items and KB's which is in a particular application scope or in a topic with child topics can you share me the steps to ...
Could you please specify which AI and Agentic AI capabilities are supported in an on-premise ServiceNow deployment?We are particularly interested in:whether Generative AI features such as Now Assist can be operated on-prem,whether Predictive Intellig...