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Can we filter search widget to show certain suggestions for Catalogs and KB's

s_dinesh01
Tera Expert

Hi, can we restrict the search widget which has AI Search and Zing search is enable, i need filter to show suggestions of catalog items and KB's which is in a particular application scope or in a topic with child topics

 

can you share me the steps to add those filter, thanks in advance

2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

@s_dinesh01 

you can configure AI Search Sources 

Configuring AI Search 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@s_dinesh01 

Hope you are doing good.

Did my reply answer your question?

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader