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07-14-2024 09:45 AM
The difference between metas and keywords in knowledge is not clear.
I have read all the other articles in the community but I don't know. The lack of clear official documentation on this is even more difficult to understand.
I have read all the other articles in the community and I would like to ask you to refrain from just stating the URL of the community post.
If possible, I would be very happy if you could explain the difference between metas and keywords and how each is used!
Solved! Go to Solution.
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07-14-2024 02:40 PM
It is just a matter of terminology. The field in Knowledge [kb_knowledge] table where you can put the keywords you expect users to search for when looking for that article is called Meta (meta).
Blog: https://sys.properties | Telegram: https://t.me/sys_properties | LinkedIn: https://www.linkedin.com/in/slava-savitsky/
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07-14-2024 02:40 PM
It is just a matter of terminology. The field in Knowledge [kb_knowledge] table where you can put the keywords you expect users to search for when looking for that article is called Meta (meta).
Blog: https://sys.properties | Telegram: https://t.me/sys_properties | LinkedIn: https://www.linkedin.com/in/slava-savitsky/
