Do we have anything for predictive intelligence for vulnerability management ?
Wondering if we have something about AI for Vulnerability management, tried to look on the documentation and how to set that up, and didnt find anything.
Forum Posts
What is the "value" field in Field Settings & Mapping?
I am trying to set up an Indexed Source and am having trouble creating the Field Settings & Mappings. I don't understand what should be entered in the value field and I can't find any documentation or community posts that explain it. For example, th...
Batch test works but single record test doesn't work
I am trying to test a classification model. I started having some issues where I am not able to test individual records. It just says, 'Unable to Predict'. However, when I do a batch test, the model is able to predict. A batch test with a single reco...
Resolved! AI Search Service Portal, Prioritize Catalog items over KB Articles
I have been asked if there is a way to prioritize Catalog items over KB Articles in AI Search in the Service Portal. If someone types something that brings up a KB Article and a Catalog item then under "suggested" the Catalog item should be listed fi...
Darshan Hiranandani- can find documentation on how to access the clustering tree map for ML solution
Hi Team,I’m looking for documentation on how to access the clustering tree map for our machine learning solution. If anyone has come across relevant resources or guidelines, I would greatly appreciate your input.Specifically, I’m interested in:Access...
Resolved! Is it not possible to be able to fetch a ML solution's Clustering Tree Map over somewhere?
Would it be possible to fetch the Cluster Chart Tree Map Formatter's data that's shown on ml_solution table over anywhere?Want to display couple of Cluster Tree Map's over on a place such that it's easier for users to view it. Thanks In Advance
AI Search Dynamic Filtering - News should only show to the user if they are part of the Audience
Client wants the News articles in AI Search to be filtered depending if the user is part of the News Audience or not. I tried implementing it using Dynamic Filtering and a Script Include to check if the user is part of an audience but I later found o...
Resolved! Can someone explain this in "bite-size" language???
Hello,Trying to work with Predictive Intelligence. Support was able to steer me to an article where the INC business rule needs to be created to apply the classification model properly.They then mentioned that the BR way to do it is being deprecated ...
Resolved! AI search for Knowledge Article with Knowledge Template
Hi, Is that possible for OOTB AI search to find knowledge article created using Knowledge Template?There are some OOTB Knowledge Template such as FAQ, How to and they store the data in child table and other field than article body.Then I am worried t...
Task Intelligence Recommendation Usage
Hi all,I would like to create a report to measur the usage of task intelligence recommendation usage.This is to answer:How many users used the assignment group recommended and didn't skip this recommendation I know there is OOB dashboard (attached sc...
Business Rule syntax to call 3 predictive intelligence classification models on Incident table
I have 3 classification predictive intelligence models that predict category,subcategory and service type based on description and short description of a ticket. New tickets that come to incident table must be classified using these 3 models. How do ...
Resolved! AI Search
How to enable AI Search in Workspace?
Resolved! AI Search
Can anyone please explain all these modules with examples:AI search Index-indexed sourceSearch Experience-Search Sources-Search profiles- Search Applications-Global Search custom matchersThanks;)
Implementation of predective intelligence
Hi Team,i have installed the plugins related to Predictive intelligence(pi) and also i have installed pi workbench.In pi workbench, i didn't get related use cases and also I'm unable to create the use case templates as well.for predictive intelligenc...
Resolved! REST Integration
Can anyone please explain below question with simple examples:-Scripted REST API-REST *REST API Explorer- API- Outbound*REST Message- Inbound and outbound Integration
