DocIntel Inactive

[ritik-rajen]

Doc Intel admin plugins are installed. (Australia)

Based upon my research I could see that application menu for DocIntel is inactive and is "Medium Risk" if I activate it again.

Application menu is inactive but child modules are active.

My question:

1. Is it because SNOW is depreciating DocIntel with Zurich and above?

2. I could not see that it was made active by some user.

I could not find any credible source which can confirm the same. If anybody has any idea or aware about this then it would be great help.

[Ankur Bawiskar]

@ritik-rajen 

my thoughts

-> ServiceNow’s documentation says Document Intelligence is being prepared for future deprecation starting with Zurich, check here

-> you can check whether a human changed it to active by checking the versions for "sys_app_application ", "sys_app_module" table

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