How to configure predictive intelligence for ITSM and how to enable word corpus ?

[OlaN]

Hi,

You can start by following the Docs to set up a Word Corpus.

Is there anything in particular you want to know in setting up Predictive Intelligence?

Otherwise, you can start with the Docs

[Shukla25]

Hello sir , thankyou so much for your response but doubt is that I am unable to get the word corpus field on  classification solution definition form. And i also want to know  are  there any prerequisites  before training the model which needs to be followed  like numbers of records etc .

[OlaN]

If the word corpus is missing in the form, it should not be an issue in putting it back.

Regarding the other part, there is a general recommendation to have at least 30.000 records for the ML model to train on (and there is an upper cap of 300.000 records)

[Shukla25]

I am using predictive intelligence in personal instance so for me getting 30,000 record is not possible , if there is any  solution for it kindly help me