How to configure predictive intelligence for ITSM and how to enable word corpus ?
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‎09-29-2023 04:02 AM

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‎09-29-2023 12:13 PM
It's recommended to have 30.000 records, you can train a model on less data than that, but that also means it's harder to create a solution with good prediction results.

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‎09-29-2023 12:18 PM
Just read on the release notes, that the word corpus is no longer needed if you're running a Vancouver release and creating a classification model, so that might explain why you're not seeing it on the form.
Link to Docs.
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‎10-03-2023 01:35 AM
thankyou for you response but i am using vancouver release only but still is is showing the option to enable word corpus , when i am training the classification definitions for getting the solutions
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‎10-03-2023 02:16 AM
It requires a pro subscription but i am using Personal development instance

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‎10-03-2023 02:48 AM
Tried creating a solution definition in my freshly created PDI, no problems.
First had to adjust the property (glide.platform_ml.api.csv_min_line) to change the minimum number of records allowed for the ML to train on.
After that it went smooth. No word corpus config required. No error messages.
Maybe you need to zBoot your PDI (or release and get a new one) ?