How to configure predictive intelligence for ITSM and how to enable word corpus ?

Shukla25
Tera Contributor
 
18 REPLIES 18

Hi Santusht, there isn't a separate plugin that you need to install outside of the Predictive Intelligence plugins that will resolve the issue that you shared in your screen shot.  We don't support PDI's for Predictive Intelligence.  Have you tried this on your subprod instance? -Lener

hello lener,  thankyou for your response i am  implementing Predictive intelligence  on PDI (Vancouver release) , not using the sub-prod instance . so is there any alternative to implement predictive intelligence in PDI 

Hello sir thankyou for your response but  i am using  the Vancouver release and when i am activated the classification solution definition i am getting this notification  as shown in below image  so kindly  help me with solution .

SantushtShukla_0-1696505945166.png

 

Brian Bakker
ServiceNow Employee
ServiceNow Employee

@Shukla25 

Here are the Predictive Intelligence Release Notes for Vancouver where we document the changes we made to the Predictive Intelligence application including...

 

Removed in this release

  • With the new pretrained models for text encoding, a word corpus is no longer necessary when creating new classification solutions.