Is there any AI strategy rollout plan available in ServiceNow

Mihir YSSS
Tera Contributor

‎08-13-2024 10:34 AM

Is there any AI Strategy rollout plan is available to implement in ServiceNow? Does ServiceNow provides any kind of strategic plans to implement AI features? 

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Lener Pacania1
ServiceNow Employee
ServiceNow Employee

‎08-13-2024 12:20 PM

Hi Mihir, are you asking about predictive intelligence, task intelligence, or Now Assist?

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Mihir YSSS
Tera Contributor
In response to Lener Pacania1

‎08-14-2024 04:21 AM

Any of them. Is there any strategy that SN is recommending to follow?

 

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Jeff Helms
Tera Contributor

‎08-14-2024 06:08 AM

Ashley does a good job for the high level rollout in this Overview for Now Assist.  https://www.youtube.com/watch?v=WbN36pcD1vU

Now Assist in Knowledge Management (AI Academy)
Now Assist in Knowledge Management (AI Academy)
youtube.com/watch?v=WbN36pcD1vU
In this session we will learn more about the upcoming Now Assist in Knowledge Management feature! Learn how to configure, manage, and use it along with best practices to get the most value out of this too. Resources: Generative AI & Intelligence Community https://sn.works/AI
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