Model couldn’t finish training because of a configuration or network error in Task Intelligence

[Community Alums]

Hi,

we want to train the model and deploy the model for Case categorization, but we couldn't able to train the model we are getting  Error like " Your model couldn’t finish training because of a configuration or network error. Review the training setup and launch it again, " while train the model. even we have added required roles and enabled properties and added data without empty fields. please help me for this issue.

Thanks!

[anusha_narapura]

Hi @Gsada  - Any luck on this? The property is already set. I have the same issue. 

[Brian Bakker]

Check that the user "sharedservice.worker" is active, and it has the correct platform_ml roles.

[roaldd]

don't work anymore on PDI, are you using a prod/test or UAT environement ?

[Bex]

@Brian Bakker thank you so much, this has worked 🙂

[Gsada]

@Community Alums 

Try to check the user "sharedservice.worker" is active, and assign the below roles to train the model

Roles: platform_ml (platform_ml_read, platform_ml_write & platform_ml_create)

if my response helped please mark it correct. Thank you.

Regards,

Dnyandeo