Predictive Intelligence - Classification Defination Error

[Aishwarya_28]

I created a classification definition in PDI release 'Washington DC' in order to set the value of a custom table field. However, after training it is showing "configuration or network error" state  and following that it is showing "Training request has been timed out".

Please assist in resolving this issue. Any suggestions would be greatly appreciated.

[Brian Bakker · Accepted solution]

@Aishwarya_28 

ML or AIS features DO NOT WORK on a PDI. Please use a SubPROD, Demo or Vendor instance if you want to use these features.

[Aishwarya_28]

Thank You Brian for the reply! I will check in demo instance.

[Aishwarya_28]

@Brian Bakker 

In the "AI Search: Explore AI Search with a Hands-on Lab" lab instance, I have tried the same. However, I get the same result. At the beginning, it displays "waiting for training", while at the end, it displays "training is cancelled".

[Brian Bakker]

@Aishwarya_28 

AI Search is not Predictive Intelligence. What is the reason for creating a Classification solution on [sys_user_has_role] table? You are trying to predict a role a user should have based on their "Title"? What about role inheritance? This table is updated by the system, based on the roles assigned to them or inherited from other groups and impacts licensing. Why would you want to predict a role and update table [sys_user_has_role] for a user based on their "title". This is not a good Classification solution use case for predicting the output value, in this case a "role", on a table maintained by the system. Our out-of-box Classification solution predict Output fields such as Assignment Group, Category, Business Service, etc. on data tables such as [incident] or [sn_customerservice_case] etc.