The Zurich release has arrived! Interested in new features and functionalities? Click here for more

Show External Results through AI Search using Rest API in Virtual Agent

Ujjwal2
Tera Contributor

I have Rest API details and want to display the results on Virtual agent using AI search.

I have been following one community blog: how-to-bring-external-content-into-ai-search and one of the step requires Data Stream action to be configured but we don't have it activated because we don't have Integration hub with Enterprise version activated.

 

Is there any other way to bring data from external sources using AI search, please suggest.

or

Is there a way we can replace the Data stream action with something else, please suggest.

1 REPLY 1

adambuj
ServiceNow Employee
ServiceNow Employee

@Ujjwal2 You are still able to bring the content in via the REST API without IHub access (see documentation here). This particular path may be a bit more complicated but offers a lot of flexibility to suit your requirements.