Is there any cost or license required for install AI for virtual agent
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‎05-26-2024 10:06 PM
Is there any cost or license required for install AI for virtual agent?
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‎05-26-2024 10:27 PM - edited ‎05-26-2024 10:29 PM
I believe ITSM Pro. Talk you account rep for confirmation. community is not right place for getting the licence related information.
https://www.servicenow.com/success/success-map/itsm-intelligent-automation/virtual-agent.html

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‎05-28-2024 12:30 PM
NowAssist for Virtual Agent is part of a 'Pro plus' or Enterprise subscription, so yes there is additional cost unless you are already on one of those SKUs.
Hope this helps,
Richard