Is there any cost or license required for install AI for virtual agent

sahana1998
Tera Contributor

Is there any cost or license required for install AI for virtual agent?

2 REPLIES 2

Pratiksha
Mega Sage
Mega Sage

 I believe ITSM Pro. Talk you account rep for confirmation. community is not right place for getting the licence related information. 

 

https://www.servicenow.com/success/success-map/itsm-intelligent-automation/virtual-agent.html

Richard Hine
Tera Guru
Tera Guru

@sahana1998 

 

NowAssist for Virtual Agent is part of a 'Pro plus' or Enterprise subscription, so yes there is additional cost unless you are already on one of those SKUs.

 

Hope this helps,

 

Richard