Task Intelligence Recommendation Usage

HadasD
Tera Contributor

Hi all,

I would like to create a report to measur the usage of task intelligence recommendation usage.

This is to answer:
How many users used the assignment group recommended and didn't skip this recommendation

 

I know there is OOB dashboard (attached screenhot) but I want to be able to create it on my own to present it to management who can't access it. 

 

Thanks! 

 

1 REPLY 1

Lener Pacania1
ServiceNow Employee
ServiceNow Employee