Resolved! NowAssist in AI search
Hello there, I have NowAssist installed on my instance but still I am not able to enable NowAssist in AI search. Any idea why its acting like this?
Forum Posts
Resolved! Predictive intelligence classification in multiple languages
Hi everyone,I'm looking into Predictive Intelligence and classification models, and would like some advice. Currently I've set up prediction on a couple of different fields, and it works fine.Next up is to extend these predictions to run for a couple...
what are the pretrained models for text encoding without needing to create your own word corpus.
I want to know basically what are the pre-trained models for text encodingwithout word corpus for point number -> 2 where can I find them
Predictive Intelligence Scripting
Is there a way to create a scheduled job to train/retrain Predictive Intelligence solutions?I want more control on when it triggers.ExampleWhen the clustering solution finished retraining then will retrain the classification solution next.
new clustering configurations with term frequency-inverse document frequency
what are the new clustering solutionsfor point number ->3 where can we find them
Target Solution Coverage
While running the clustering solution, by default 50% of the records are considered for training the solution.I tried using the Advanced Solution setting : Target Solution Coverage = 60%/80%/100%.The records which were excluded from training the clus...
Resolved! What algorithm ServiceNow uses for its Predictive Intelligence?
Which type of algorithms ServiceNow uses for predictions, in Predictive Intelligence?For Classification solution which machine learning algorithm ServiceNow uses?For Similarity solution which machine learning algorithm ServiceNow uses?For Clustering ...
Can we integrate SNOW with external AI system to do the things which Predictive Intelligence can do?
Is there any option to integrate ServiceNow with external AI system to do the things which Predictive Intelligence can do? If Yes, then what is it? Any help will be appreciated.Thanks,Pooja Devkar
DocIntel Stuck in loading screen
Hello, I've been setting up a new use case for invoice records and at begining it all worked well. But since a couple days for some reason when I try to use a document task to check the learning in "open in document intelligence" it gets stucked in a...
Image/Facial Recognition in Servicenow
Hi All, We have a requirement where we need to do Image/Facial Recognition on the photos attached to a catalog item. Reaching the community to see if anyone has any idea on this or have any clue how this can be done. Thank you.
Resolved! Walk-up experience - can we have 15 minute slots instead of 30 minute slots
Hi all With the walk-up experience appointment configuration, it seems 30 mins is the shortest slot we can configure, yet in screenshots of other people's instances on forum articles I've seen they're able to configure shorter 15 min appointment slot...
Show External Results through AI Search using Rest API in Virtual Agent
I have Rest API details and want to display the results on Virtual agent using AI search.I have been following one community blog: how-to-bring-external-content-into-ai-search and one of the step requires Data Stream action to be configured but we do...
Resolved! AI Search in Service Operation Workspace
Hi All, Good Day.Need help in understanding AI capabilities to explore plugin and API requirements, and enhance the existing Agent Assist feature to leverage AI-driven functionalities.It will be really helpful if anyone can assist with this query. T...
Is there any cost or license required for install AI for virtual agent
Is there any cost or license required for install AI for virtual agent?
AI Search - Service Portal - Navigation tab is showing empty for Request and Incident
Good day! I am configuring AI Search in our Self Service Portal.The Search Preview shows lots of results: But when I go to the Service Portal, this is what I get: Looks like I am missing something. Could someone please help. Thank you! Regards,Jleo...
