which certification need to do for Servicenow Gen AI ?
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‎04-29-2025 02:00 AM
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‎04-29-2025 05:44 AM
There are many kinds of certifications related to gen ai.
For example "Now Assist for ITSM Pro Plus Suite", "Now Assist for Customer Service Management Pro Plus Suite" and so on.
These certification required CIS + Micro + AI related training.
Check below Learning path and decide which module you want to be certified.
thanks.
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‎04-29-2025 05:53 AM
HI @somya-gupta;
please do follow the below path
Agentic AI Executive Micro-Certification Learning Path - Now Learning (servicenow.com)
Get Started with Artificial Intelligence - Now Learning (servicenow.com)
please do mark helpful so i can grow in this community
Thanks,
Abin chacko.