Catalog Builder - Localization Framework Translation Status not updating

MateoBilandzija
Tera Expert

Hello Team,

 

Does anybody knows why when we activate the  glide.sc.catalog_builder.localization.enable_request_translation_mode property the Localization RITM what have been Requested and completed through the property are not counted or found. The States what are described in the Docs are not getting Replicated into Catalog Builder.

 

Here we requested Czech as Example - It was manually translated by me

MichaelJackson_0-1692960452008.png

 

LRITM has been closed successfully and we were done 

 

MichaelJackson_1-1692960516254.png

 

 

We expacted that the State now will be set to Translated but it didn't done anything. It is like in the first Picture.

 

Any Info what here is the Problem ?

 

@Alex Coope - SN 

 

 

2 ACCEPTED SOLUTIONS

Alex Coope - SN
ServiceNow Employee
ServiceNow Employee

@MateoBilandzija,

I believe it is updated in the Catalog Builder view after a period of time due to a Scheduled Job (meaning it's not real time like a list view is). If you check after a few hours I'm fairly sure it'll show the latest status,

Many thanks,
Kind regards

--------------------------------------------------------------------
Director of Globalization Deployment, Internationalization

View solution in original post

Hi @MateoBilandzija 
I am working in the same group as Alex. Let me answer your question while Alex is away.

You can't perform the "Edit Translations" action in the Catalog Builder. However, in the Vancouver release, there is a new feature in the Catalog Builder that when you click "Edit in advanced view" you will see the "Edit Translations" button. Below are images of the Vancouver release features.
ctb-01.JPG

 

ctb-02.JPG

View solution in original post

4 REPLIES 4

Alex Coope - SN
ServiceNow Employee
ServiceNow Employee

@MateoBilandzija,

I believe it is updated in the Catalog Builder view after a period of time due to a Scheduled Job (meaning it's not real time like a list view is). If you check after a few hours I'm fairly sure it'll show the latest status,

Many thanks,
Kind regards

--------------------------------------------------------------------
Director of Globalization Deployment, Internationalization

Worked like you told it. Looks great.

Other Question is Edit Translation with Request Translation in parallel possible in the Catalog Builder??

Hi @MateoBilandzija 
I am working in the same group as Alex. Let me answer your question while Alex is away.

You can't perform the "Edit Translations" action in the Catalog Builder. However, in the Vancouver release, there is a new feature in the Catalog Builder that when you click "Edit in advanced view" you will see the "Edit Translations" button. Below are images of the Vancouver release features.
ctb-01.JPG

 

ctb-02.JPG

In total that will be fixed in Vancouver what i have seen from the Release Notes. Thank you anyway 🙂