Field Label translation works on classic form but in workspace view, it disappears for few fields

Jiaveria
Tera Contributor

I have created record in sys_documentation table, and after debugging I can view translated field label of a custom field in classic form view, but in  workspace it disappears for few fields.

Jiaveria_1-1742556949778.pngJiaveria_2-1742557158513.png

 

1 ACCEPTED SOLUTION

Alex Coope - SN
ServiceNow Employee
ServiceNow Employee

Hi @Jiaveria,

Could you confirm which platform release you are on and what workspace (and version) this is for?

Could you also confirm if you have done a "cache.do" since adding the field label translation?

Many thanks,
Kind regards 

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Director of Globalization Deployment, Internationalization

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5 REPLIES 5

Alex Coope - SN
ServiceNow Employee
ServiceNow Employee

Hi @Jiaveria,

Could you confirm which platform release you are on and what workspace (and version) this is for?

Could you also confirm if you have done a "cache.do" since adding the field label translation?

Many thanks,
Kind regards 

--------------------------------------------------------------------
Director of Globalization Deployment, Internationalization

It worked, after doing cache.do.
Thankyou!

Does sys_ui_message consider the application scope? For a specific use case, I want to override the default French translation and display a custom value. The key remains the same, but it should return my custom record for my application instead of the default translation.

Hi @Jiaveria, short answer - no, it doesn't honour app scope.

If you'd like to learn more about the translation tables, I have a super detailed blog post here about them,

Many thanks,
kind regards

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Director of Globalization Deployment, Internationalization

Ankur Bawiskar
Tera Patron
Tera Patron

@Jiaveria 

it should behave the same in workspace.

Inform user to logout and login

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
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