Localization Framework Hub and Spoke architecture

JoshMartin
Tera Contributor

‎05-06-2025 12:28 PM

Hello!

I am working to set up a basic configuration of Localization Framework Hub and Spoke architecture. I have the appropriate plugins installed. I have determined the instances that will act as the hub/ spoke.

 

As per the documentation on how to configure, from the Hub Instance, I have created a new entry in the Spoke Settings table. The area I am having trouble with is configuration from the Spoke instance. The documentation does not clearly identify what information is needed to be input in the TMS Additional Info field(s) to be able to save the new entry with no errors. Any additional insight would be helpful, thank you! 

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Palash_Sarkar
ServiceNow Employee
ServiceNow Employee

‎06-20-2025 03:57 AM

Hi @JoshMartin 

Have you been able to resolve the issue?

If not, please ensure that in your spoke instance, the TMS Additional Info field includes the name of your Hub instance. For reference, see the example in the image below.

Palash_Sarkar_0-1750416925667.png

 

Also, double-check that the connection between your spoke instance and the Localization Framework Hub TMS is configured correctly.

If you're still encountering the error after verifying these settings, I recommend raising a case with Now Support for further investigation.

Hope this helps!