Problem of translation in Service Operation workspace

[ahmed-24]

Hello i want to translate some words in Service operation workspace but i can't found the key words in Ui_Messages. Can any one know how to do the translating in Sow. 

Thank you.

[Alex Coope - SN]

Hi @ahmed-24,

Those strings actually wouldn't be MSG entries. The best way to translate a workspace would be to use the Localization Framework or Localization Workspace as per my blog post here,

Many thanks,
kind regards
 

[Bhuvan]

@ahmed-24 

Go through below articles to understand how translations work in Workspace

https://www.servicenow.com/community/international-localization/need-to-translate-a-configurable-wor...

https://www.servicenow.com/docs/bundle/zurich-platform-user-interface/page/administer/workspace/conc...

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0864130

https://www.servicenow.com/community/servicenow-ai-platform-articles/translate-a-workspace-home-page...

If this helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan

[kaushal_snow]

Hi @ahmed-24 ,

It's important to understand that not all text strings are stored in the sys_ui_message table. Some UI components, such as UI Actions, may not have corresponding entries in this table. In such cases, enabling Internationalization (I18N) debugging can help identify the specific table where the translation data is stored. Once identified, you can create or update translation records in the appropriate table to achieve the desired localization...

If you found my response helpful, please mark it as ‘Accept as Solution’ and ‘Helpful’. This helps other community members find the right answer more easily and supports the community.