How to make a reference field of a catalog item public in servicenow?

[Bharath kumar6]

I am making the catalog item public, so that users can submit the request without logging in. This one is already completed. 

But there is one issue.

I have a reference field which is Mandatory in the catalog item referencing to "u_store" table.

And a user should be able to select in the reference field . I have made all fields public for read, write and create.

Still I am not able to select in this field. Showing no matches found.

Written the ACL , but still not working

[Sunjyot Singh · Accepted solution]

Hi,

Does this answer your question?

https://community.servicenow.com/community?id=community_question&sys_id=0738e15bdb71dc50b1b102d5ca96...

Thanks.

[Bharath kumar6]

Yes,

I tried this one. But it did work.

[Bharath kumar6]

Hi @Sunjyot Singh ,

Thanks for the help.

[Michael Jones -]

You would need to add the role "public" to your ACL's for read to allow a non-logged-in user to be able to make a selection from a reference field. If your table is extended from another table you may have some issues getting it to work right. 

I hope this helps!

If this was helpful, or correct, please be kind and mark the answer appropriately.

Michael Jones - Proud member of the GlideFast Consulting Team!