Language Internationalization

[Jon23]

I am currently working on a new application, nothing complicated, at least that's how it's starting 🙂 but have just been asked if the form can be Spanish as well as English. The Language Internationalization Wiki suggests it is fairly straight forward.

Here are a couple of questions that spring to mind:

Is there an impact to system performance turning on Language Internationalization?
Is there any issues applying a language to just the one app?

What have been your experiences - good/bad?

Thanks in advance.

Jonathan

[sharash]

Hi, We havnt heard about any performance issues arising from language localization. A language preference can be setup for the custom built application which has to be selected while building the application.

[Jon23]

As i understand, a user can select their language globally, however, this affects the whole instance so any out -of-box labels etc will translate, but custom ones will not, unless i have added the translation values.

Are you suggesting there is a way for a user to select a language only for that one application?

[abhijeetmasurka]

Hello Jonathan,

As far as my experience goes with Service Now while enabling the multiple language I haven't experience any performance Issue.
I did that by enabling the language plugin in Service Now. FYI I did this for Japanese.

Please do let me know if that helps

BR
Abhijeet Masurkar

[ravi1_tandon]

Service-Now users can get the instance in their preferred language by three ways,

1-First by selecting the preferred language in the user table at the time of profile creation
2- By Selecting the language on the login screen, subject to glide property has not been disabled
3 - While logged in the instance, selecting the language from the header bar


In all of the above cases, the entire instance is translated to a specific language and i don't think it can be done for specific application module, though I would prefer to see it in future releases.

Also all OOTB box labels/fields will be translated to the specific language, however for all custom field - you will have to make an entry in translation tables

Details of the same are available https://wiki.servicenow.com/index.php?title=Translating_an_Instance