Template for requirements gathering

[Nithin21]

What are the templates followed generally to gather requirements. Pls suggest best practices wherever applicable l some of the topics for requirement gathering is listed below . Do add if missed any 

> workflows

> form design , Server and client side logic

> Catalogue items 

> portal

> data load

I am also looking for architecture design templates 

[Akshata jamdar]

Hi Nithin,

You can refer Below links,

http://wiki.servicenow.com/index.php?title=Understand_the_Requirements#gsc.tab=0

http://i.navvia.com/servicenow-templates

Please mark the answer correct and helpful if it will help you.

Regards,

Akshata.

[Nithin21]

Are there sample templates available in i.navvia ... it’s asking to schedule a demo with their team 

Also can you help to share the link for docs.servicenow

[Akshata jamdar]

You can refer below link,

This is for service catalog

https://community.servicenow.com/community?id=community_question&sys_id=1c909369dbdcdbc01dcaf3231f96...

Again this is a community link which will help you to know more on this topic.

Below link is for workflow,

https://docs.servicenow.com/bundle/newyork-servicenow-platform/page/product/managed-documents/refere...

Below link is for basic development process,

https://docs.servicenow.com/bundle/london-application-development/page/build/applications/reference/...

Please mark the answer correct and helpful if it will help you.

Link for portal,

https://docs.servicenow.com/bundle/jakarta-servicenow-platform/page/build/service-portal/task/t_Serv...

Thanks in advanced,

Akshata.

[Nithin21]

Link for workflow is not related to this question 

Basic development process has good pointers 

link for portal does not help much