ServiceNow ITOM (Discovery, Event Management & Service Mapping) Solution Architecture Diagram

[abby_singh786]

Sharing visual architecture designs I’ve worked on for ITOM (Discovery, Event Management & Service Mapping).

These diagrams can be super useful for:

-Customer workshops and value discussions
- Internal training or onboarding
- RFPs, design reviews, and implementation planning
- Demo storytelling or proposal decks

If anyone’s looking for editable formats (Visio, Adobe After Effects, or high-quality PDF), feel free to connect with me on LinkedIn  https://www.linkedin.com/in/abhishek-singh786/ — happy to share.

[apalomares]

Thanks for sharing this @abby_singh786 

[chattyswhimsies]

Great work! 

[Vedhavrath_Kond]

Thanks, Abhishek. This comes very handy in my workshops

[SK Chand Basha]

Very helpful!! 

[MirHassanR]

Superr cool and very helpfull stuff @abby_singh786 

[Najmuddin Mohd]

Great article!

[SandeepK7185709]

Thanks for sharing @abby_singh786 

[Chris A - UK]

Very helpful! @abby_singh786 

[imranaalam]

Good work, Thanks for sharing...

[SwarupS]

Thanks Abhishek for sharing! It will help lot of professional

[suchikul]

Really useful and helpful 

[Vasantharajan N]

That is an extensive architecture diagram explains about ITOM suite products for anyone. Well done and Thanks for sharing with the community @abby_singh786 

[Rob1303]

Pinged you on Linkedin for Visio file. Fantastic work Abby

[Sourabh Ojha]

Very Useful

[amitjhapatna]

Awesome. 

[RajeebU]

It's  helpful

[rksahu]

I really enjoyed reading this article.

[Shubham_Jain]

I really enjoyed reading this! Super helpful! @abby_singh786 

[dcb]

Thank you for taking the time to share. This is very helpful for my learning journey 🙂

[kim1983]

Thank you for taking the time to share.