NOTE: MY POSTINGS REFLECT MY OWN VIEWS AND DO NOT NECESSARILY REPRESENT THE VIEWS OF MY EMPLOYER, ACCENTURE. DIFFICULTY LEVEL: INTERMEDIATEAssumes having taken the class SSNF and has good intermediate...
Event Management is a new plugin that came in Eureka. The Event Management plugin allows you to combine multiple event sources into one management console. If you are running on Fuji Patch 7 and also ...
ServiceNow workflows automate multi-step processes consisting of multiple activities linked with transitions. For example, you can create workflows for emergency change requests, service catalog reque...
Out of the Box, the ServiceNow Discovery application can discover a vast amount of devices. The application can find devices that connect to your network as well as any running software. It can discov...
NOTE: MY POSTINGS REFLECT MY OWN VIEWS AND DO NOT NECESSARILY REPRESENT THE VIEWS OF MY EMPLOYER, ACCENTURE. DIFFICULTY LEVEL: ADVANCEDAssumes having taken Orchestration training and has good advanced...
Workflows in ServiceNow automate processes and contain a sequence of activities. Common workflows include routine changes, incident resolution, and notifying users of pending approvals. Here is an exa...
Using the Service Catalog and workflows together is a smart way to make the process of ordering items more automated and efficient. Sometimes, though, customers have trouble with service catalog item ...
One of the most powerful features of ServiceNow is the Discovery plugin and Orchestration plugin. With these plugins, you can discover CIs and automate things within your network when you install the ...
In this episode, ben.yukich provides tips and tricks for using the powerful Discovery tool to identify, maintain, and get control of the configuration items in your Configuration Management Database (...
All: My latest ServiceNow scripting article was published today. This is the continuation of my previous article: Calling a Sub-Workflow, Part I This article is a lab guide that covers the Orchestrati...
All:My latest ServiceNow scripting article was published today. I focused on a new format: Labs! This article covers a basic Orchestration sub-workflow, and some best practices. The next article, due ...
Workflows tend to be long running processes. They typically "live" for anywhere from several hours to several days. Very little of that lifetime is spent doing actual computation. Most of a workflow's...
To facilitate troubleshooting probe-sensor version conflicts, the ServiceNow platform provides major and minor version fields, starting with the Fuji release. A major version change is a change in the...
Discovery probes and sensors perform data collection and processing tasks. In collaboration with Joshua Gerbasi and Chris Nguyen the Multimedia Team recently published this video that explains how the...
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