In this episode, ben.yukich provides tips and tricks for using the powerful Discovery tool to identify, maintain, and get control of the configuration items in your Configuration Management Database (...
All: My latest ServiceNow scripting article was published today. This is the continuation of my previous article: Calling a Sub-Workflow, Part I This article is a lab guide that covers the Orchestrati...
All:My latest ServiceNow scripting article was published today. I focused on a new format: Labs! This article covers a basic Orchestration sub-workflow, and some best practices. The next article, due ...
Workflows tend to be long running processes. They typically "live" for anywhere from several hours to several days. Very little of that lifetime is spent doing actual computation. Most of a workflow's...
To facilitate troubleshooting probe-sensor version conflicts, the ServiceNow platform provides major and minor version fields, starting with the Fuji release. A major version change is a change in the...
Discovery probes and sensors perform data collection and processing tasks. In collaboration with Joshua Gerbasi and Chris Nguyen the Multimedia Team recently published this video that explains how the...
This is in regards to the legacy CI identifiers used prior to the Geneva release and without Service Mapping. For information on how to handle this scenario using the new CI identifiers, please refere...
The ability to describe sets of data in JSON format is a natural extension to the JavaScript language. ServiceNow supports a web service interface that operates on the JSON object as the data input an...
At the end of my Seeking Approval article, I promised one on handling the rejection path of an approval. I was thinking that I would go into detail on how to use a rollback activity and the pitfalls y...
We've updated our Discovery playlist with our most recent videos! You can view the Discovery playlist here.This playlist now includes:Troubleshooting a Down ServiceNow MID ServerHow to Set Up a MID Se...
The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up-to-date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.Recent...
I've used the the phrase "Approval activities" frequently in this Seeking Approval series. If you open the Workflow Editor and load a workflow that uses a Task table as its current record, you will se...
In Part 1 of this series, I covered the basics of how workflow approval activities work. This time, I'm going to peel back the covers a bit more, and look at the difference between approvals for recor...
Automating an approval process is a common use case for workflow, but can sometimes lead people into difficulties. I thought it would useful to explain how the different approval activities work, and ...
on:
Unlocking Next-Level Cloud Visibility: ServiceNow ...
on:
Oauth 2.0 authenticated Azure Monitor to ITOM Heal...
on:
4 Step ServiceNow Discovery for Axis IP Cameras Us...
on:
Simplest Azure Monitor to ITOM Health (Event Manag...
on:
Introducing ServiceNow’s Cloud Governance Suite wi...
on:
Discovery Admin Workspace - May 2025 release updat...
