In the ever-evolving landscape of cloud services, complexity is holding organizations back. Fragmented cloud adoption has led to compliance concerns, security risks, and cost inefficiencies. Enter ServiceNow’s Cloud Governance Suite (CGS) with Cloud Workspace that provides a unified experience for cloud governance teams to gain visibility and enable AI-powered automation for cloud compliance, security and cost optimization.
Cloud Account Management (CAM) in Cloud Workspace
In its first General Availability (GA) version within the Q2 2025 store release, the Cloud Workspace introduces Cloud Account Management (CAM) capability. Cloud Account Management (CAM) enables governance and automation of the entire cloud account lifecycle—from requesting and provisioning new cloud accounts to managing their governance, suspension, reactivation, and certification.
CAM significantly reduces the time and manual effort required to onboard and manage cloud accounts. It automates critical processes like CMDB population with cloud ownership data and service mapping, ensuring that every cloud resource is properly tracked, owned, and aligned with the organization’s compliance and governance policies.
Additionally, CAM brings business context to cloud operations by linking cloud accounts to application services and business applications. This improves transparency and helps stakeholders understand how cloud usage supports broader business goals.
Embracing a Future of Cloud Governance Excellence
ServiceNow’s Cloud Governance Suite (CGS) empowers organizations to optimize multi-cloud environments, drive innovation, and ensure compliance within their cloud operations. By leveraging the AI-driven automation, real-time insights, and comprehensive governance, organizations can navigate the complexities of cloud governance with confidence, resilience, and efficiency.
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