When it comes to your technology estate, you can’t manage what you don’t know about. Achieving complete visibility is the foundation of technology excellence. ServiceNow ITOM Visibility lets you establish complete visibility of your entire estate with business context, which allows you to make data-driven decisions based on business impact.
Please join us for a one-day workshop on how to use ITOM Visibility Solutions to achieve complete visibility across your on-prem, cloud, and containerized resources to enable data-driven outcomes for your organization. Gain valuable skills and knowledge to help you realize value faster with Discovery, Service Mapping, Certificate Inventory and Management, Tag Governance, Agent Client Collector, and more!
Why attend?
- Practical knowledge: understand the value and how to use ITOM Visibility solutions
- Realize value faster: soak up a wealth of knowledge from our subject matter experts, who will help you add even more value to your business and your team.
- Grow your network: connect with ServiceNow experts and peers from various industries to make invaluable connections.
Who should attend?
- IT Operations leaders
- Discovery, Service Mapping, and CMDB Administrators
- Security teams
- Application architects
- Cloud Infrastructure teams
- PKI teams
Agenda:
8:00 AM-9:00 AM: Breakfast & Networking
9:00 AM-9:30 AM: Welcome & Introductions
9:30 AM-10:30 AM: ITOM Visibility Overview / What's New
10:30 AM-10:45 AM: BREAK
10:45 AM-11:30 AM: Discovery Leading Practices
11:30 AM-12:30 PM: Service Mapping Overview and Hands-on lab
12:30 PM-1:30 PM: Lunch & Networking
1:30 PM-2:00 PM: Partner Showcase
2:00 PM-2:45 PM: Certificate Inventory and Management Overview and Hands-on lab
2:45 PM-3:00 PM: BREAK
3:00 PM-3:30 PM: Customer Showcase / Customer Story sharing
3:30 PM-4:00 PM: Ask the Experts
4:00 PM-4:20 PM: Roadmap
4:20 PM: Wrap-up and Next Steps
4:30 PM: Departure
Workshop Schedule:
Our worldwide ITOM Visibility workshop series is coming to a city near you! To register, click the links for the corresponding cities.
Thanks to our partners for sponsoring these workshops!
Please note these events are for customers and sponsoring partners only. Sponsoring partners can be found on the registration pages linked below.
Munich - February 26 (Complete)
Zurich - February 29 (Complete)
Stockholm - March 6 (Complete)
Sao Paulo – March 27 (Complete)
London – April 8 (Complete)
Melbourne – April 15 (Complete)
Rome – April 15 (Complete)
Sydney – April 17 (Complete)
Auckland – April 22 (Complete)
Tokyo – May 15 (Complete)
Amsterdam – May 21 (Complete)
Bangalore – June 6 (Complete)
Singapore – June 10 (Complete)
New York City – June 12 (Complete)
Paris – June 18 (Complete)
Washington DC (Vienna, VA) – June 25 (Complete)
Vancouver – July 11 (Complete)
Calgary – July 15 (Complete)
Boston – July 23 (Complete)
Minneapolis – August 13 (Complete)
Toronto – August 19 and August 22 (Complete)
Montreal – August 21 (Complete)
Dallas – September 4 (Complete)
San Diego – September 9 (Complete)
Nashville – October 15
Johannesburg - November 14
Riyadh - November 19
Dubai - November 20
Vienna, AT - December 2
Lausanne - December 5
Cities and dates are subject to change.
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