ACC-V for MacOS - Computer Name vs Local Hostname

[claudio_palmeri]

Hi Community,

We have configured ACC-V to bring in endpoint information in CMDB and everything seems to work pretty well.

With this said, we are experiencing an issue whereby in the Computers table some MacOS endpoints have a name of <Computer Name> and some have <Local Hostname>, for example EndPoint1 and Endpoint2.local respectively.

How can we ensure consistency and force CMDB to be updated with the <Computer Name> only?

Thank you.

[Pratiksha · Accepted solution]

Hi @claudio_palmeri ,

The property : 

sn_agent.mac_ci_name_pref_order

Specify the order of the values by which the CI record's Name field is populated during macOS data collection. Values must be comma-separated, without spaces, and in lowercase.

Default: name,hostname,computer_name,local_hostname

Mark my response as helpful and correct as applicable.

[Pratiksha · Accepted solution]

Mark my response as helpful and correct as applicable.