‘Access denied. Script returned status 3 using account user null.’ error message for AD activities

[Krishna N]

Hello Experts,

We have used the Orchestration Active Directory activities in the workflow for the User offboarding process. For the ‘Disable AD User Account’ activity, the workflow follows the failure path with error message ‘Access denied. Script returned status 3 using account user null.’ but also for ‘Remove User from Group’ activity the workflow follows the success path with the same error message. This issue we are only facing on the PROD instance, on the TEST instance the workflow works as expected. Previously we were not facing this issue on PROD also but from last week this issue has occurred.

If anyone has an idea related to the ‘Access denied. Script returned status 3 using account user null.’ error please let me know.

Any guidance or tips would be greatly appreciated!

Thank you!!

[saranyavs]

Hi Krishna,

Is the issue resolve? we are also facing the same issue in AD orchetsration activity.

[cvelasquez]

hi Krishna, did you get an answer for this issue?

Regards, Carlos

[Tracey Wilmot]

@Krishna N did you get this issue resolved?  We are also facing the same issue.

[Manasa_29]

Hi Krishna 
How did you resolve the issue could you please let us know. Even we have the same issue.

[William David]

I am also receiving the same error. Any solution been found here?

SEVERE *** ERROR *** IPaaSActionProbe | Access denied. Script returned status 3 using account user null.