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Agent Client Collector setting isVirtual to true on physical clients

Andy Lark
Kilo Guru

Hi,

 

Does anyone know why ACC-V 3.0.0 would be setting the isVirtual flag to true. At first I thought it was the BR that runs on the computer table that was seeing something strange, but when I checked the ECC Queue and looked at the payload it clearly shows \"is_virtual\":\"true\".

 

I'm really not sure I want to be going through loads of ruby scripts which are probably being used to perform the basic discovery and I can't see any setting or properties anywhere that might have a default value etc.

 

Hopefully someone has seen this before and knows why and/or how to fix it.

 

Many thanks

Andy

 

#ACC-V

 

6 REPLIES 6

It is just Computers in our case (6500 deployed agents). I too see the flag being set to both true and false. However, there are many end user physical machines being marked as virtual.

jpearson
Tera Contributor

We are seeing this issue in our environment now as well.  Any updates of resolution or documentation?