Aging report - 30/60/90 days for Incidents and Changes

[cdula1]

I want to generate ONE report that covers aging for Incidents and Changes. Can anyone tell me how to do that? Thanks!

[NamrataJain]

Hi Hari,

thanks for the prompt response.

My question here is that how do we combine two reports into one gauge and show them, the way william has done in the image he has attached.

Thank you

[harikrish_v]

Hi Namrata,

If you create Count Gauges and tag them to the same Gauge Id, it will come up as in Williams screenshot. All you have to do is Create a Gauge->Create Count Gauges for 3 scenarios(make sure the Gauge Id is the same for all 3)->Add the Gauge to your homepage, it will work fine.

Thanks & Regards,

Hari

[NamrataJain]

Hi Hari,

Each time i create gauge a new sys_id is been created.

can you please tell me how do you maintain same gauge id.

Thank you.

[harikrish_v]

Hi Namrata,

Only create one guage. Open that gauge and create 3 entries in the related list named 'Count Gauges'. The count gauges you create will be by default tagged to your Gauge. Then add the Gauge to your homepage. You can refer this screenshot to see what I am talking about, make sure you set the query for each Count Gauge properly, I have just put in junk queries.

Thanks & Regards,

Hari