Resolved! Need to change the community handle name
Hello all,I want to change my ServiceNow Community handle name , which currently looks like this "KondurVishR1582" , does anyone know how to do that, if so please do share.Thanks, Vishnu.
Forum Posts
onChange client script with Script Include issue.
We have two forms, Form1 and Form2 (catalog items), which can be triggered either individually or sequentially.Both Form1 and Form2 are configured with similar variables that are automatically populated using onLoad and onChange client scripts.When F...
Resolved! Looking for the SncMakeAndModel to see if it tries to normalize the new companies
Hello, I'm seeing how discovery create new companies and find the MakeAndModelJS script include and see it calls the SncMakeAndModel script but I can't see it anyware, we are looking to see if when the script create a new company it tries to normaliz...
Service Portal Issue
Hey,I tried impersonating a user in servicenow and trying to access the new build portal.But getting this error--java.lang.NullPointerException: Cannot invoke "java.util.Map.containsKey(Object)" because "sourceFields" is null it show the eforms, but...
Retrieve Updated RAM Value on Window Server Without Rebooting the machine using ServiceNow Discovery
When running discovery on a Windows server, the RAM value is retrieved from the registry. However, this value may not reflect any recent increase in RAM on the machine. To fetch the updated RAM value without rebooting the machine, you can use the fol...
Why CMDB maturity fails when CI status, ownership, and lifecycle aren’t enforced in ServiceNow
Many organizations invest heavily in Discovery and populate thousands of Configuration Items (CIs) in ServiceNow, yet the CMDB still provides limited operational value.From a CMDB and ITSM perspective, why does CMDB maturity stall when CI status, own...
TCP connections for windows servers is not populating
Hi AllNot able to pull the TCP connection for windows server discovery.for some servers it is getting populated.I am getiing info messege in discovery logs "sensor script for Windows - Active Connections has no payload data to process"Windows -ADM l...
How to configure Message Key or best way to configure Message Key?
Hi All,We are receiving events using MID SNMP Trap Listener method. As we know, with this method only source, description and additional information fields are populated with the values.I want to understand what's the best way to configure Message ke...
CIS - Event Management exam dumps.
Looking for mock exam questions for Certified Implementation Specialist - Event Management Exam. Quizlet.com has some flash cards but they are too basic. Please share the link if you have know any sites from where i can download the dumps.
SG-SCCM v3.6.0 Missing Data Source using guided setup
Using the guided setup after installing the 3.6.0 SG-SCCM plugin and creating the JDBC Connection, the next step is to validate the Data Source using the newly created JDBC connection. I manually tested the SCCM connection traditionally and via the c...
Resolved! Where can i find CIS - Discovery Practice Test?
Hello, Hope all are safe and doing well. I wanted to know where can i find good mock test or practice test for CIS-Discovery which I am planning to give. I have completed the Discovery fundamentals training and have worked on the module for 2 months....
Resolved! Impacted Services not populated on Alert form unless we have service mapping enabled
Hi All, While implementing Event Management, we have noticed that the impacted services are not getting populated unless we have Service mapping enabled and we don't have it. Can someone point us to the right script which populates the impacted serv...
ITOM Alibaba Cloud Compatibility
Hi Team, We have the Lab set up on Alibaba Cloud and we would like to get confirmation whether we can do Alibaba Cloud Discovery using the ITOM Module. As per the documentation link we see 6 major cloud providers only listed(AWS, Azure, GCP, OCI, Vmw...
Resolved! Does ServiceNow Discovery support Aliaba Cloud?
Does ServiceNow Discovery support Alibaba Cloud?
Groovy code failure: Cannot invoke method size()
Hello exports,I am running into a strange situation where I can successfully discover a Linux server but when I want to debug the pattern for the same server, it fails in step 4.1.4 Convert output to JSON with this error: Test failed: Failed to set a...
