Hi Everyone,Alerts were triggered for the Affected CIs listed in a change. It is assumed that once a CI is marked as an Affected CI on the Change Request, it will be put into Maintenance mode during the planned change start and end times, which shoul...
Hi folks,Appreciate any help or guidance as i am trying to classfiy the linux server to cmdb_ci_server class and for that i built the classifer as shown in screenshot Also i built the custom pattern for the same .using the discovery i am trying to p...
Hi All,I am trying to perform quick discovery on Linux Devices and trying to dsicover software package details using OOB Linux - Installed Software .But it seems out of the box provided probes linux - installed software isn't working .So has anyone ...
Hello Experts, has anyone done any customization in Import Sets - for Azure via SGC. We have connectivity ok and data is also pulled. Concern: It is pulling all non-operational machines also . Does any one did any preventing that while importing exam...
I have been playing around with the OOTB de duplication capability and have some concerns that I am not able to get around 1. Asset relationship transfer: If I have 2 CIs and I want to keep the 1st CI , but the 2nd CI has an asset, how can I transfer...
I'm attempting to setup Tag Governance, and I'm trying to configure a Tag Policy that checks if a specific Key has one of a few values. Example: The Key would be businessUnit, and the acceptable values would could be Finance, IT, HR, or Procurement. ...
I have to discover Qnap storage server. How to create custom classifier for the QNAP device so Discovery can properly identify and classify it.
Hi All,I am looking for help or guidance as i seem to got stuck in this issue of discovery.I am performing a linux device discovery using ssh and i built a custom pattern and named it as NG Compute Discovery . I want to discver the linux server and ...
I'm running a quick discovery on my personal pc ip, but my discovery is still stuck in Identification phase.Attached are the screenshots. Kindly help. Best,PS
Problem Statement:We have a requirement to build a dynamic, data-driven process monitoring solution for a large fleet of Linux servers using Agent Client Collector (ACC). We want to manage all of our monitoring configurations from a centralized custo...
Hi All i am trying to discover the azure vm with ip adress, ports are opned credentials are admin and good, yet the vm is not getting doscoverred rather the discovery log says as below images. ci ia snot getting created in CMDB of servicenow. Could...
After the Australia upgrade the label in the relationship tab in the CI changed from [Distributed by] to [Distributed by::Distributes (parent)] we want the old way, is there a property we can use to revert it?
Hi All,We are facing an issue with Windows server discovery in ServiceNow after upgrading to the Zurich version.For most of the Windows servers, the discovery status is showing:"Active, couldn't classify: No WMI connection, now finished"Observations:...
Hi, I have discovery schedules set up for our AWS and Azure environments. I noticed that when VMs are off then deleted from Azure or AWS, often VM instance CIs are stuck in off state instead of terminated I checked the related CI types table and del...
Hi all, I have a basic understanding of how discovery works, with most of my experience coming from the ServiceNow side.For network device discovery, our network team has expressed concerns about using SNMP for discovery, considering it outdated and ...
