Hi All,
The node name is present in the Message Key for all events. However, for some events, the CI name is also populated in the event Node field, which results in the Alert Configuration Item being populated correctly. For other events, the CI name is not populated in the Node field and appears only in the Message Key, so the Alert Configuration Item is not populated.
What could be the reason for this behavior?
How can we identify where this is breaking?
What configurations are required in Event Management to ensure the CI name is populated in the Alert Configuration Item?
Can anyone please help with this?
